Description: PAPER NO.11 MANAGEMENT INFORMATION SYSTEMS GENERAL OBJECTIVE This paper is intended to equip the candidate with knowledge, skills and attitudes that will enable him/her  to  apply  information  systems  effectively  in  solving  business  problems  and decision making.   11.0       LEARNING OUTCOMES A candidate who passes this paper should be able to:          Investigate  on  existing  technologies  about  software  and  hardware  to  solve problems          Display proficiency in decision making using contemporary Information systems tools                  Apply the principles of information systems development                  Use various information systems in an organisation                  Apply the knowledge of information systems for competitive advantage          Use data communication networks, the Internet and e-commerce in optimising business opportunities                  Implement information systems’ governance and risk management principles in business                  Implement information systems legal, ethical and social issues.   CONTENT 11.1      Introduction to information communication technology (ICT) -        Overview of ICT -        Introduction to  computer systems -        Computer hardware -        Computer software -        Programming languages and tools -        Information systems personnel and hierarchy -        Role of ICT in business environments -        Information centres -        Impact of ICT in business   11.2      ICT governance -        Corporate governance and ICT governance -        Policies and procedures -        ICT management practices -        Monitoring of controls and risks -        Impact on ICT compliance with professional standards and codes   11.3      Systems development -        General systems theory -        Role of management in systems development -        Systems development approaches -        Systems development life cycle (SDLC) -        Rapid applications development (RAD) -        Systems development constraints   11.4      Information systems in an enterprise -        Overview of information systems -        Components of an information system -        Types and characteristics of information systems -        Systems in a functional perspective