Description: PAPER NO.11 MANAGEMENT INFORMATION SYSTEMS GENERAL OBJECTIVE This paper is intended to equip the candidate with knowledge, skills and attitudes that will enable him/her to apply information systems effectively in solving business problems and decision making. 11.0 LEARNING OUTCOMES A candidate who passes this paper should be able to: Investigate on existing technologies about software and hardware to solve problems Display proficiency in decision making using contemporary Information systems tools Apply the principles of information systems development Use various information systems in an organisation Apply the knowledge of information systems for competitive advantage Use data communication networks, the Internet and e-commerce in optimising business opportunities Implement information systems’ governance and risk management principles in business Implement information systems legal, ethical and social issues. CONTENT 11.1 Introduction to information communication technology (ICT) - Overview of ICT - Introduction to computer systems - Computer hardware - Computer software - Programming languages and tools - Information systems personnel and hierarchy - Role of ICT in business environments - Information centres - Impact of ICT in business 11.2 ICT governance - Corporate governance and ICT governance - Policies and procedures - ICT management practices - Monitoring of controls and risks - Impact on ICT compliance with professional standards and codes 11.3 Systems development - General systems theory - Role of management in systems development - Systems development approaches - Systems development life cycle (SDLC) - Rapid applications development (RAD) - Systems development constraints 11.4 Information systems in an enterprise - Overview of information systems - Components of an information system - Types and characteristics of information systems - Systems in a functional perspective